Frequently Asked Questions
You Asked, We Answered
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.
WHAT ARE THE PAYMENT OPTIONS?
Payment is accepted through both card payments through the internet, third-party payments such as Venmo or Zelle, as well as cash upon arrival.
WHAT IS YOUR RETURN POLICY?
We apologize for any inconvenience, but please note that all purchases of our pitching mounds are final. Due to the customized and built-to-order nature of our products, we are unable to offer refunds or returns once the pitching mound has been constructed.
We take great care in constructing each pitching mound using high-quality materials and expert craftsmanship to ensure the best possible performance for our customers. As a result, we are confident that our products will meet or exceed your expectations.
If you have any questions or concerns about your purchase, please don't hesitate to reach out to us. We are committed to providing exceptional customer service and will do our best to address any issues you may have.
Thank you for your understanding and for choosing our company for your pitching mound needs.